In order to provide our services to you, we need to process certain personal data that you provide to us.
Our legal basis for processing your data is in pursuit of our legitimate interests in seeking to support people to promote integrity and stop corruption in all its forms. To the extent that we process any special categories of personal data, we do so on the basis that it is necessary for reasons of substantial public interest, to stop corruption and other abuses of power in the workplace.
We will process your personal data in order to provide you with our services, to assess your call to the Speak Up Helpline and to help identify what type of assistance we can provide to you. We use statistics and general information from all the calls we receive to monitor patterns in corruption and wrongdoing, produce reports and formulate recommendations to policy-makers as appropriate.
We hold your data in hard copy and electronic form. The hard copy data is stored in our secure filing systems at our offices at 69 Middle Abbey Street, Dublin 1. This data is also held on a secure database provided by Salesforce.com, inc and hosted in Frankfurt. Salesforce are a data processor for your personal data, and their appointed person may be reached at privacy@salesforce.com. Information on how Salesforce protects your data is available here:
https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/mis...
The Salesforce database is backed up with Owndata (more information below on data processors).
No-one except our Helpline staff and volunteers have access to the database.
Your Rights
You have a right to request a copy of any personal information we hold about you and to ask for it to be corrected if inaccurate and completed if incomplete. You can ask us to delete personal data that we hold about you. You can object to the processing of your data for certain purposes or request that we no longer process your personal data for a particular purpose. If you make a request for access to your personal data, that data should be provided to you in a structured, commonly used and machine readable format.
Retention
We envisage storing your data for a period of six years. Personal data older than this period is pseudonymised, and we will continue to store and process this data for statistical purposes. The Helpline Coordinator is the only person who can decode personal data that has been pseudonymised.
Contact TI Ireland
The full name of our company is Transparency International Ireland Limited and we are located at 69 Middle Abbey Street, Dublin 1.
Our data protection representative is Donncha Ó Giobúin and he can be contacted at: helpline[at]transparency.ie or on 01 554 3938. You can address any queries or complaints in connection with our processing of your data directly to him.
You also have the right to lodge a complaint with the Data Protection Commission. Information can be found on the dataprotection.ie website.
Data Processors
We may share your data with third parties, who are our data processors.They can only take and use the personal information that they receive from us strictly only on our instructions and under our control. All our data processors are required to take appropriate security measures to protect your personal information. We do not allow our data processors to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
We will only share your personal information with third parties where required by law, or where we have legitimate interest in doing so (for example, to help us to efficiently operate our services).
We may transfer your personal information outside the EU or our data processors may do so. If this happens, you can expect a similar degree of protection in respect of your personal information.
The following is a list of our data processors which process personal information on our behalf, and under our control:-
- Salesforce, which assists us in managing and storing our client information.
- Ownbackup, which maintains backups of our Salesforce database information.